Telehealth Policy & Informed Consent
By engaging with RecoverlyRX telehealth services, you consent to receive medical care remotely through secure digital platforms. Please review this comprehensive policy to understand your rights, responsibilities, and the scope of care we provide.
🤝Telehealth Consent Agreement
By proceeding with RecoverlyRX telehealth services, you acknowledge and consent to:
- Receiving medical evaluation, diagnosis, and treatment through remote digital communication
- Understanding that telehealth involves electronic systems which may include video, audio, and data transmission
- Acknowledging that no guarantee can be made that medical information will be completely secure from interception by unauthorized parties
- Accepting that technical difficulties or equipment failures may occasionally disrupt telehealth sessions
- Understanding that some aspects of medical care may require in-person evaluation or emergency intervention
👩⚕️Provider Licensing & Credentials
Medical Providers
- All providers are licensed physicians or nurse practitioners
- Licensed to practice in the state where you receive care
- Board-certified in relevant specialties
- DEA registered for controlled substance prescribing
- Completed specialized training in telehealth delivery
Licensing Verification
- All licenses are verified and maintained current
- Malpractice insurance coverage maintained
- Regular continuing education requirements met
- Background checks and credentialing completed
- State medical board standing in good status
ℹ️Important: RecoverlyRX providers are licensed to practice in specific states. Services are only available to residents of states where our providers are licensed to practice medicine.
💻Technology Requirements & Setup
Internet Connection
- Stable broadband internet
- Minimum 1 Mbps upload/download
- Reliable connection for video calls
Device Requirements
- Computer, tablet, or smartphone
- Working camera and microphone
- Updated browser or app
Privacy Setup
- Private, quiet location
- Secure internet connection
- No recording by patient
Patient Technology Responsibilities
- Ensure you have the necessary technology and internet connection for telehealth sessions
- Test your equipment prior to scheduled appointments
- Maintain a private, secure environment during consultations
- Do not record audio or video of telehealth sessions without explicit consent
- Report any technical difficulties immediately to our support team
🩺Treatment Scope & Clinical Limitations
✅Services We Provide
- Medical evaluation and consultation
- Prescription of appropriate medications
- Treatment monitoring and follow-up
- Medication adjustment and tapering
- General medical advice and guidance
- Referrals to specialists when needed
⛔Services Not Available
- Emergency medical care
- Physical examinations requiring touch
- Surgical procedures or interventions
- Laboratory or diagnostic testing
- Complex medical procedures
- Crisis intervention or emergency mental health care
Treatment Specializations
🚑Emergency Procedures & Crisis Management
⚠️ Medical Emergencies
If you are experiencing a medical emergency, do not use telehealth services. Call 911 immediately or go to your nearest emergency room.
Call 911 For:
- Chest pain or heart attack symptoms
- Difficulty breathing or choking
- Severe allergic reactions
- Unconsciousness or seizures
- Severe bleeding or trauma
Mental Health Crisis:
- National Suicide Prevention Lifeline: 988
- Crisis Text Line: Text HOME to 741741
- Local emergency services: 911
- Regional crisis intervention centers
Non-Emergency Urgent Care
For urgent but non-life-threatening concerns:
- Contact our support team during business hours
- Use the patient portal messaging system
- Visit an urgent care center if immediate attention is needed
- Contact your primary care physician
🧍♂️Patient Rights & Responsibilities
Your Rights
- Receive quality medical care equivalent to in-person visits
- Privacy and confidentiality of your medical information
- Access to your medical records
- Right to discontinue telehealth services at any time
- Informed consent for all treatments
- Respect and dignity during all interactions
- Clear communication about costs and fees
Your Responsibilities
- Provide accurate and complete medical history
- Be honest about symptoms and concerns
- Follow treatment plans and medication instructions
- Attend scheduled appointments or provide notice
- Maintain appropriate behavior during sessions
- Keep personal health information secure
- Pay for services according to agreed terms
📋Clinical Guidelines & Standards
Medical Standards
- All treatments follow established clinical guidelines and evidence-based practices
- Prescriptions are issued only when medically appropriate and safe
- Regular monitoring and follow-up care is provided for all patients
- Referrals to specialists or in-person care when necessary
- Adherence to state and federal regulations for controlled substances
Documentation & Records
- Comprehensive medical records maintained for all patients
- Session notes and treatment plans documented
- Prescription records maintained according to legal requirements
- Secure storage and transmission of all medical information
- Regular backup and data protection measures implemented
Quality Assurance
- Regular provider training and education programs
- Patient satisfaction monitoring and feedback collection
- Clinical outcome tracking and improvement initiatives
- Compliance audits and regulatory oversight
- Continuous improvement of telehealth delivery systems
🛡️Privacy, Security & HIPAA Compliance
RecoverlyRX is fully HIPAA compliant and committed to protecting your health information privacy and security.
🔐Data Encryption
All data transmission and storage uses industry-standard encryption protocols to protect your information.
🧍♀️Access Controls
Strict access controls ensure only authorized healthcare providers can view your medical information.
🗄️Secure Infrastructure
Our technology infrastructure meets or exceeds healthcare industry security standards and requirements.
🙈Privacy Protection
We never sell or share your personal health information with third parties without your explicit consent.
🖊️Informed Consent Acknowledgment
By proceeding with RecoverlyRX telehealth services, you acknowledge that you have read, understood, and agree to all terms outlined in this Telehealth Policy and Consent document. You understand the benefits, risks, and limitations of telehealth services and consent to receive medical care through remote digital communication.