Got Questions?We've got answers.

Yes, absolutely. We are a fully licensed telemedicine platform with board-certified providers who review every case. Our medical team includes physicians licensed in multiple states, and we operate under strict medical guidelines and regulations. All our providers have extensive experience in their respective specialties and maintain active medical licenses.

We currently offer services in 45 states across the U.S. Our coverage is expanding regularly as we obtain additional state licensing. During your initial assessment, we'll verify if we can serve your location. We're working toward nationwide coverage to help as many people as possible access quality care.

After your evaluation is completed and approved by our medical team, most prescriptions are sent to the pharmacy within 24-48 hours. For compound medications like LDN, processing may take an additional 2-3 business days. We'll keep you updated throughout the process and provide tracking information once your medication ships.

RecoverlyRX operates as a cash-pay service and does not accept insurance directly. However, you may use an HSA/FSA card for eligible treatments. We provide detailed receipts that you can submit to your insurance for potential reimbursement.

Absolutely. We are fully HIPAA-compliant and use bank-level encryption to protect your personal health information. Your data is stored on secure servers, and we never share your information without your explicit consent. All communications between you and our providers are completely confidential.